Frequently Asked Questions
Have questions? We’re here to help! Our FAQ page has everything you need to know about orders, shipping, returns, products, and more. If you can’t find what you’re looking for, feel free to reach out-we’re always happy to help make your Pretty Please Boutique experience as lovely and seamless as possible.
Shipping & Returns
What is your shipping policy?
Shipping is a flat rate of $8.95 for your entire order. Orders are processed within 1-3 business days and are shipped via USPS priority mail. Your order will typically arrive in 3-7 business days.
We are not responsible for any lost, stolen, or damaged packages. Please contact your shipping provider with any concerns.
What is your return policy?
We want you to love your purchase! If for any reason you do not, you may return your item within 7 days of the delivery date for a full refund minus original shipping costs.
All returned items must be in brand new condition - unworn, unwashed, undamaged, and free of odors, including perfume or smoke, as well as free of pet hair. All original tags must still be attached.
Customers are responsible for all return shipping charges. Prior to sending back any return, you must contact us by email for return approval and instructions. Returns sent without prior authorization may not be accepted.
We reserve the right to refuse any return that does not meet these requirements.
Payments
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express) and other secure payment methods.
Can I use a discount code with my order?
Yes, you can apply valid discount codes at checkout. Be sure to enter the code before completing your purchase for the discount to be applied.